COVID 19 Update - August 2020
UPDATED January 2022
We are currently experiencing delays with our suppliers struggling to clear items coming into the UK through customs due to Brexit policies brought in on 1st January, and the ongoing COVID situation. Currently there is around a 3-4 week delay in receiving non UK stock items. Due to this we cannot advise on delivery timings for out of stock products as we are seeing estimated dates change on a daily basis. If you are wanting parts urgently, we would ask that you email us to confirm we have the parts in stock before ordering.
Numatic orders- Currently we are experiencing a delivery ETA of 7-10 working days on all Numatic orders. Items not listed as available for next day delivery are affected by this delay.
Sebo orders- Currently we are experiencing a delivery ETA of 3-5 working days on orders. Items not listed as available for next day delivery are affected.
Ongoing staff absences may result in a delay in answering emails, and at times we may be unable to answer telephone enquiries.
We are able to process most orders within our timescales, but there may be times where we may encounter delays. We will endeavour to keep you informed of delays once we are aware.
Once again, thank you for your support, patience and understanding during these difficult times, it's most appreciated!