Orders placed before 1pm Monday-Friday will be processed the same day.
UK Economy (Free) – Orders will usually be dispatched within 3-5 working days. If you haven’t received your complete order within 10 working days please contact us for a replacement order. Please note that this applies to orders placed online only.
UK Standard Delivery (£4.95) – Orders will be dispatched within 2-3 working days. If you haven’t received your complete order within 10 working days please contact us for a replacement order.
UK Priority (£7.95) – Orders will be dispatched within 1-2 working days using special delivery, next working day courier or similar. Please note: We cannot guarantee a next day service to some UK destinations, including Channel Islands, Scottish Highlands and Northern Ireland. If you haven’t received your complete order within 5 working days please contact us.
Delivery costs are per order regardless of size, value, weight or number of packages.
Delivery to Countries outside the UK
EU Countries (£9.95) – Orders will be dispatched within 2-5 working days. If you haven’t received your complete order within 15 working days please contact us.
Non EU Countries, Rest of the World (£14.95) - Orders will be dispatched within 2-5 working days. If you haven’t received your complete order within 15 working days please contact us.
Please note: The above delivery rates are for orders up to £1000, excluding VAT. Please contact us if your order is exceeding this value, and a member of our team will be happy to provide you with a quotation.
In some cases there may be import duties and taxes to pay when the order reaches your country. Unfortunately we are unable to cover these, and it is up to the customer to pay.
Delivery charges apply to parts and accessories only. We are able to quote separately for machine deliveries. Please contact us for a quote.
We cannot accept orders from the following countries.
· Cote d'Ivoire (Ivory Coast)
· Democratic Republic of Congo
· North Korea (Democratic People's Republic of Korea)
· Bosnia and Herzegovina
· Republic of Macedonia
Parts that are showing as "Available for Next Day Delivery" are held at our shipping warehouse and can be dispatched to addresses within mainland UK on the same day (if ordered before 1pm - excluding weekends and bank holidays). Please select UK Priority (£7.95) if you require this service.
Parts showing as "In Stock" are typically stocked in the UK by our holding warehouse and are usually dispatched by us within 2-3 days of receipt of order.
Our stock availability is regularly updated to ensure it is as accurate as possible but it is not a live feed. In the unlikely event of us not being able to dispatch your order in the allotted time you will be notified as soon as possible.
Specialist or Extraordinary Replacement Parts
Where delivery may be delayed due to extraordinary or a specialised part you will be notified on order. The delivery rate will still be charged and you will benefit from priority carriage, as soon as the product returns to stock it will be dispatched on a next working day delivery.