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Price Promise

At Septimus Spares, we are continually checking our prices against competitors to ensure you are getting the best deal. We are confident that our prices are the best around and that you will not find a better price anywhere on the internet. But in the unlikely event that you find a spare part, accessory or machine cheaper elsewhere online we will not only match it, we will refund the difference plus 10%!

Septimus Spares Price Promise Terms:

Price promise requests must be made by email in the correct format within 5 days (excluding weekends and national holidays) from the time and date the order was placed.

Price promise emails must be addressed to accounts@septimus-spares.co.uk, emails must be titled “price promise request” and then your order number (this is on all correspondence such as order confirmations and receipts).

The body text of the email must contain the part number and the website on which you have found a cheaper price on the same line. Price promise requests for multiple parts on the same order must be on separate lines.

Example:

On receipt of your email we will investigate within 3 working days and you will receive a confirmation email of the investigation result. If your request is valid we will refund the difference + 10% the products requested. Successful requests will be refunded within 5 working days of email receipt.

Genuine Parts Guarantee

We only supply genuine manufacturer approved spare parts and accessories, all of our spares are purchased direct from the manufacturer to ensure authenticity. In some cases manufacturers launch a line of unbranded fast moving accessories at reduced cost, where applicable we will automatically pick the suitable unbranded part and the cost savings are passed to you.