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Trouble-Free Returns

If your item doesn’t fit or you have changed your mind you can return for a refund within 14 days of delivery. You will need to pay the cost of carriage to return the item to us. Items must be in re-saleable condition, they must not have been fitted/used and must be in the original and undamaged packaging. The customer is responsible for ensuring goods are correctly packaged. We cannot accept items for return that have been damaged in transit to us.

If your item is faulty or damaged you can return for a refund within 14 days of delivery. We will pay for the cost of carriage to return the item to us for UK customers only.

Before returning any item;

Please make sure you clearly indicate your original order number (#00000) on the external packaging (DO NOT write on the item packaging, this will mean the item is now NOT re-saleable). For any further help or to speak to a member of our team about your return, please contact us either by calling 01944 790052 or by emailing septimus@septimus-spares.co.uk.

You must return the goods within 30 days of your order being received.

Please ensure you retain proof of postage in case items go missing.

Septimus Spares disclaims any liability for goods returned without their written consent. The Firm disclaims liability for any return whilst in transit to Septimus Spares. Septimus Spares reserves the right to charge a 20% handling charge where this is justified i.e. items that have been imported specially. A successful return will be refunded within 5 days of the item returning to us.