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If you need help identifying the correct spare part or have a question about your order, the Septimus Spares team is here to help. We provide knowledgeable, friendly support for cleaning machine and garden machinery spare parts, assisting both trade and domestic customers across the UK.

Our experienced team can help you locate compatible parts, understand parts diagrams and manuals, and ensure you order the right replacement first time.

We hope the information below is helpful, but if you have a query we haven’t mentioned then please get in touch.

Need Advice?

We’ve listed some of the common problems our customers have with their pressure washers. Click here for more details.

Looking for a part?

We recommend having your machine model number and serial number available when contacting us. This allows us to identify the correct spare part quickly and accurately. If possible, referencing the part number from a parts diagram or manual will also help speed up the process.

If you have a Karcher machine please click here for advice on finding your build number. Once you have the number, please email our team or use the machine finder pop up on the home page. If your machine number is not shown, please email us and we’ll send you the correct parts lists for your machine.

RFQ enquiries

Please note – we are unable to accept or respond to email enquiries for RFQ. Prices are listed on the relevant part information page and we cannot offer further discounts on these prices. Orders are to be placed through the website and paid for at time of ordering.

General enquiries

You can contact Septimus Spares by phone or email during our normal business hours. Alternatively use the contact form on this page and we’ll respond as soon as possible. We aim to provide clear, honest advice to help minimise downtime and avoid unnecessary returns.

Contact Us